Working with a family-run business is different. All organizations have their own cultures and personalities: family businesses have an additional overlay of kinship and shared history complicating matters.
I was recently advising the founder’s son in a small light manufacturing enterprise in Brooklyn. This firm was under tremendous financial pressure due to misjudgments made over several years by the father. The son and I were discussing tactics: how to make it through the next few weeks; and in particular, how to manage cash flow to get jobs done. “You know what my biggest problem is?” the son asked me. “The second we get any money in the door, my father tells me to give it to whomever is annoying him most.”
He was right: the father was, in fact, using the firm’s cash revenue to pay personal debts and obligations. Leaving aside the question of legality (to me it looked like tax evasion), the practice was starving the company of working capital. Everyone was suffering: employees and suppliers were routinely getting paid late or not at all. The founder’s son was a virtual slave to the business, taking very little in the way of owner’s draw and did not even have health insurance (the group policy had lapsed because the company was not paying its bills).
The son paused the conversation, put his head in his hands and said, “I can’t believe I’m throwing my Dad under the bus.” I tried to convince him that rebuilding a sound business was in his father’s best interest: it would eventually be able to pay down all of those personal debts whereas now he was barely able to make minimum payments to keep debt collectors away. I even tried to joke with him that all sons sooner or later throw their fathers “under the bus.” But he was unable to summon the willpower to say “no” to his Dad and the business’s problems have multiplied and increased.
For the second time in my career, I find myself engaged in an extended career transition (first time was in 1996-7) and I will address a few posts about how the experience has changed over the past 12 years.
The circumstances are different now:
Nevertheless, there are elements of continuity. In both cases:
That’s the context. In subsequent posts, I’ll discuss how the business environment has changed for job hunters. Notwithstanding the ill condition of the economy, I believe technology has enabled significant opportunities that were not feasible as recently as the late ’90s.